The Federal Fair Credit Reporting Act (FCRA) is designed to promote accuracy, fairness, and privacy of information in the files of every "consumer reporting agency" (CRA). Most CRAs are credit bureaus that gather and sell information about you - such as if you pay your bills on time or have filed bankruptcy - to creditors, employers, landlords, and other businesses. You can find the complete text of the FCRA, 15 U.S.C. ßß1681-1691u, at the Federal Trade Commission's web site (http://www.ftc.gov). The FCRA gives you specific rights, as outlined below. You may have additional rights under state law. You may contact a state or local consumer protection agency or a state attorney general to learn those rights.
The FCRA gives several different agencies authority to enforce the FCRA:
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QUESTIONS OR CONCERNS: |
PLEASE CONTACT: |
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CRAs, creditors and others not listed |
Federal Trade Commission Consumer Response Center ñ FCRA Washington, DC 20580 202-326-3761 |
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National banks, federal branches/agencies of foreign banks(word ìNationalî or initials ìN.A.î appear in or after bankís name) Office of the Comptroller of the Currency Compliance Management, Mail Stop 6-6 Washington, DC 20219 800-613-6743 |
Office of the Comptroller of the Currency Compliance Management, Mail Stop 6-6 Washington, DC 20219 800-613-6743 |
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Federal Reserve System member banks (except national banks, and federal branches/agencies of foreign banks) Federal Reserve Board Division of Consumer & Community Affairs Washington, DC 20551 202-452-3693 |
Federal Reserve Board Division of
Consumer & Community Affairs |
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Savings associations and federally charted savings banks (word ìfederalî or initials ìF.S.Bî appear in federal institutionís name Office of Thrift Supervision Consumer Programs Washington, DC 20552 800-842-6929 |
Office of Thrift Supervision Consumer Programs Washington, DC 20552 800-842-6929 |
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Federal credit unions(words ìFederal Credit Unionî appears in institutionís nameî |
National credit Union Administration1775 Duke Street Alexandria, VA 22314 703-518-6360 |
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State chartered banks that are not member of the Federal Reserve System |
Federal Deposit Insurance Corporation Division of Compliance & Consumer Affairs Washington, DC 20429 800-934-FDIC |
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Air, surface, or rail common carriers regulated by former Civil Aeronautics Board of Interstate Commerce Commission Department of Transport Office of Financial Management Washington, DC 20590 202-366-1306 |
Department of Transport |
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Activities subject to the Packers and stockyards Act, 1921 Department of Agriculture Office of Deputy Administrator ñ GIPSA Washington, DC 20250 202-720-7051 |
Department of AgricultureOffice of Deputy Administrator ñ GIPSA Washington, DC 20250 202-720-7051 |